Top tips for trouble free treatments...
Troubleshooting and maintenance
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Where should I target with my end tube if there is more than one nest entrance?
If a nest has multiple entry points, you should target the entrance with the highest level of insect activity. Directing the treatment into the primary high-traffic hole ensures the most effective distribution of the insecticide.
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Why is the powder blocking or not discharging from the tube?
Powder blockages can occur if the end tube is restricted or covered before the trigger is squeezed. Always ensure the tip of the lance is clear and unobstructed prior to release. The end tube is flexible and can be moulded to any angle so even the most awkward and inaccessible nests can be treated. The angled edge of the end tube also helps maintain airflow when the Kerminator is positioned ready for use.
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How do I assemble my lance when using a brass extension pole?
When using brass extensions, the brass pole must be the first component attached directly to the trigger hand valve. Once the brass pole is secure, you may add your carbon fibre extensions. Ensure the unit is pressurized to 80 PSI to maintain consistent flow through the extended lance.
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Why is there a gap between the cartridge housing and the end cap?
A small gap between the cartridge housing and the end cap is a deliberate design feature of the Kerminator. This gap allows the unit to accommodate minor manufacturing variations in insecticide cartridge lengths. Do not overtighten the housing to close this gap, as the seal is already engaged. Watch the film for a demonstration.
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Why won't my Kerminator pump reach the recommended PSI?
Component parts can occasionally become loose in transit. If your pressure gauge is not reaching the target PSI, the internal pump seal likely needs tightening.
To do this, expose the inner tube between the pressure gauge and the base of the pump and turn it to the right until secure. This should restore the airtight seal required for high-pressure operation. Watch the film for a demonstration.
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Why doesn't my carbon fibre pole screw on properly?
Always use the carbon fibre pole with male threads at BOTH ends FIRST (unless you are using a brass pole, in which case this must be attached before the male/male pole). Ensure you are connecting the pole to the hand valve and not the bottom of the pump.
Also make sure that the brass coupling is not connected to the end of the hand valve, or cartridge housing as this is ONLY needed when you do not wish to use any carbon fibre extension poles with your Kerminator. For further information please refer to your instruction manual for a breakdown of all component parts and assembly.
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Why is my pump not holding pressure?
Component parts can occasionally become loose in transit. If you think you might have a pressure leak, submerge the pump and hand valve in water to locate the air bubbles. If air escapes between the handle and the pump, tighten the connection by hand. If air leaks from the top of the hand valve, use a wrench or pliers to tighten the joint. Watch the film for a demonstration.
For any other air leaks, contact our technical support team at 01580 231 911.
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What is the maximum number of extension poles for the Kerminator?
The maximum reach achieved with the Kerminator is 5 metres. Each Kerminator® starter kit comes with 2 x 1m carbon fibre poles. When all components in the Kerminator® starter kit are assembled, the lance measures 2.9m in length, but a brass extension pole (purchased separately) adds a further 1m to the lance, giving you a total reach of just under 4 metres. If you add a second brass pole, this will give you a maximum reach of 5 metres (plus an arms length). The Kerminator is not tested with any additional poles thereafter and is therefore not recommended. Excessive weight and leverage can also cause the carbon fibre poles to split or suffer structural damage at connection points.
